Terms & Conditions
Terms and Conditions
Effective Date: November 20, 2024
Welcome to Bouquet Italiano. These Terms and Conditions ("Terms") govern your use of our website (www.bouquetitaliano.com), and the purchase of our products. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our site or services.
1. General Information
Bouquet Italiano is a luxury candle brand offering uniquely crafted, city-inspired products. Our candles are sold under the following policies to ensure clarity and customer satisfaction.
2. Use of Website
- By accessing or using our website, you represent that you are at least 18 years old or have the permission of a parent or guardian.
- You agree not to misuse the website, including transmitting any malicious code or engaging in any illegal activities.
3. Products and Pricing
- All products are described as accurately as possible. However, minor variations in color, design, or fragrance may occur due to the artisanal nature of our candles.
- Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
4. Returns and Exchanges
We strive to ensure you are satisfied with your purchase. However, our return policy is as follows:
- Eligibility: Returns are accepted only for candles that have not been lit or opened from their original packaging.
- Timeframe: You must initiate the return within 15 days of purchase.
- Exchanges: Unused candles can be exchanged for other candles in the collection.
- Process: Contact us at inquire@bouquetitaliano.com with proof of purchase to initiate a return or exchange.
- Exclusions: Shipping fees are non-refundable unless the product was damaged or defective upon delivery.
For more details, visit our Returns Policy.
5. Shipping and Delivery
- We ship to select locations. Shipping fees and delivery times are displayed at checkout.
- Once shipped, we are not responsible for delays caused by carriers or customs processes.
6. Disclaimer of Liability
- Bouquet Italiano waives any liability for damages, injury, or accidents caused by the use or misuse of our candles.
- Candles are shipped unlit, and it is the customer’s sole responsibility to read and follow the Candle Care Instructions provided on our website and packaging.
- While each candle is tested for accuracy and compliance with safety standards, Bouquet Italiano disclaims liability for any incidents that occur after the product is received by the customer.
- By purchasing our candles, you agree to take full responsibility for their safe use.
7. Intellectual Property
- All content on this website, including logos, designs, images, and text, is the exclusive property of Bouquet Italiano and is protected under copyright and trademark laws.
- You may not reproduce, distribute, or modify any content without our written consent.
8. Limitation of Liability
- Bouquet Italiano is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Always follow our Candle Care Instructions to ensure safe use of our candles.
9. Privacy Policy
We value your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes arising out of these Terms or your use of our website shall be resolved exclusively in the courts of Florida.
11. Amendments
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website constitutes acceptance of the updated Terms.
12. Contact Information
For any questions regarding these Terms, please contact us:
Bouquet Italiano
Email: inquire@bouquetitaliano.com
Phone: 305-608-0215